Val di Sogno® awaits you!
Booking

Things worth knowing

Everything noteworthy about your dream holiday

The suitcases are all packed and the sun hat adorns your head: Lake Garda is calling. However, before you start your well-deserved break at Val di Sogno®, we would like to give you some important and useful information in advance. This way, you can have a carefree journey towards enjoyment and relaxation. Should you have any further questions or concerns, please feel free to contact us at any time. 

  • The Val di Sogno® is an adults only hotel that allows access exclusively to guests over 18 with a reservation.
  • Check-in is from 3:00 pm on the day of arrival.
  • Check-out is by 11:00 am on the day of departure.
  • In case of departure before 7:30 am, please notify us the previous evening, preferably by 9 pm.
  • Our hotel is non-smoking. Smokers can use the balcony of the outdoor areas, taking care not to disturb other guests.
Animals

We take every hotel guest into consideration, also those who are not too fond of animals or have allergies to animal hair. In order to avoid unpleasant situations, we prefer not to accommodate animals in our house.

Beach

Val di Sogno® is located directly on the shores of Lake Garda. Only a few steps separate the outdoor area of our hotel from the beach. In the municipality of Malcesine, beaches are publicly owned. There is no private beach, nor a lido with sun loungers and parasols, as you may find on other beaches. The beach at the lake is made of gravel and stones, not of sand. We therefore recommend that you take a pair of bathing shoes with you.

Payments and bank details

We accept the following credit cards: Visa, MasterCard and EC-Card. Payment with American Express is not accepted. We do not accept checks or foreign currencies.

 

Account holder

Golfo snc di Bonell - Hotel Val di Sogno®
Via Val di Sogno 16
37018 Malcesine (VR) – Italia

 

Bank

UniCredit Banca - Filiale di Malcesine
Via Gardesana Centro 92
37018 Malcesine (VR) - Italia
IBAN: IT 79 R 02008 59550 000003606833
Swift - BIC: UNCRITM1M27

Travel insurance Allianz Global Assistance

In these tumultuous times, travel planning is not easy. We are very well aware of that. Nevertheless, we are convinced that a holiday here at the Hotel Val di Sogno® on Lake Garda is a unique experience that you do not want to miss. It is precisely for this reason that we offer you additional protection against unforeseen events: therefore, we offer you the option of taking out travel insurance directly via our website.

 

With Allianz Booking protection and Booking protection plus, Allianz has expanded its coverage to include pandemics such as Covid-19. The following link provides you with the complete information and you can even get a quote with just a few clicks. 

Cancellation policies

For stays between April and May 8th, we offer free cancellation up until 3 days before arrival.
The deposit paid at the time of booking will be refunded, minus the processing fee of € 35. In the events of: a cancellation within 48 hours prior to arrival, late arrival or early departure, the entire price of the stay will be charged, for each booked room.

 

For stays between May 9th to June 30th, free cancellation up until 7 days before arrival is possible. 
The deposit paid at the time of booking will be refunded, minus the processing fee of € 35. In the event of: cancellation within 6 days prior to arrival, late arrival or early departure, the entire price of the stay will be charged, for each room booked. 

 

A free cancellation up to 14 days before arrival is possible for stays in July, August and September
The deposit paid at the time of booking will be refunded, minus the processing fee of € 35. In the event of: cancellation within 13 days prior to arrival, late arrival or early departure, the entire price of the stay will be charged, for each room booked.

 

For stays in October, free cancellation up until 7 days before arrival is possible. 
The deposit paid at the time of booking will be refunded, minus the processing fee of € 35. In the event of: cancellation within 6 days prior to arrival, late arrival or early departure, the entire price of the stay will be charged, for each room booked. 

 

For all bookings and special offers explicitly indicated as non-refundable, no refunds can be made in the event of cancellation.

 

If you have any further questions, please do not hesitate to contact us. 
The management of the Hotel Val di Sogno®

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