Info

Information

Everything you need to know (check-in, check-out, services, schedules, general information) can be found here.
If you did not find the answer to your question, then email us at Questo indirizzo email è protetto dagli spambots. È necessario abilitare JavaScript per vederlo.
From Easter to mid-October, when hotel is open you can also call us +39 045 740 0108 from 8.30 am to 6.00 pm.
BUT FIRST, READ MORE...
 

HOTEL VAL DI SOGNO: IN BRIEF...


  YES - on the lake shore • quiet position • 2 km from the town centre of Malcesine • beachfront • free Wi-Fi • free parking • transfer from airport and train station • 60 km from Verona • check in from 15.00 • check-out by 11.00 • non-smoking rooms • balcony and lake view • daily room cleaning • air conditioning or heating • two sommier-beds with queen size mattresses (90x200cm) • heated outdoor pool • beach towels • garden • area with sun beds and parasols • buffet breakfast complimentary • gourmet restaurant with terrace • bar for aperitifs • gym • Finnish sauna • Turkish steam bath • aromatic showers path • wellness area with Pakistani salt wall • elevators • reading room • billiard room • outdoor table tennis • bicycles for rent • buoy • jetty • concierge service • luggage deposit • payment with Visa and MasterCard, debit card or Euros • spoken languages: Italian, German, English
 

  NO - on the man road • in the centre of Malcesine • pets • smoking rooms • half board • kids menu • all inclusive • weddings • indoor swimming pool • indoor Jacuzzi • massages and beauty treatments • hairdresser • tennis court • private beach • no AMEX or foreign currency for payment • not specified or agreed
 

... IN MORE DETAIL

 

All Items
FAQ
Where is the hotel?

The hotel Val di Sogno is settled in the quiet "Val di Sogno" bay 2 km south from the town centre of Malcesine, a small village at the slopes of Monte Baldo (south Dolomite's mountain chain) on the Northern-Easter coast of Lake Garda (District of Verona, Region Veneto - Italy).
The building is not on the main road, but in Via Val di Sogno street number 16 directly on the lake shore.
Map reference points: Latitude 45° 44’ 51.23’’ N + Longitude 10° 47’ 38.26. .
For more link to specific web site page: http://www.hotelvaldisogno.com/where-we-are

How do I reach you?

By car:
from North - the Brennero A22 motorway: exit Rovereto Sud/Lago di Garda Nord, follow the SS240 road in direction of Lake Garda until Torbole, then proceed on the SS249 road to Malcesine, continue for 2 km until reaching Località Val di Sogno; after the supermarket Jolly Discount turn into Via Val di Sogno and continue until street number 16.
from East or West - the motorway A4 (Milan-Venice) to Verona, take the junction for the A22 Brennero motorway: exit Affi/Lago di Garda Sud, head towards Lake Garda: drive on the SP9 road up to Costermano, then take the SP8 road to Garda; continue on the SS249 road (Gardesana Orientale) for about 20 km until Cassone, proceed 2 km more and you are in Val di Sogno; at the supermarket Jolly Discount make a U turn into Via Val di Sogno until street number 16.
from South - the motorway A22 to Mantova - Verona, proceed north for about 30 km until exit Affi/Lago di Garda Sud , head towards Lake Garda: follow the SP9 road up to Costermano, then take the SP8 road to Garda; continue on the SS249 road (the Gardesana Orientale) for about 20 km until Cassone, proceed other 2 km and you are in Val di Sogno; at the supermarket Jolly Discount make a U turn into Via Val di Sogno until street number 16.
You can also exit from the A4 (Milan-Venice) motorway at Peschiera del Garda and follow the coastal road Gardesana Orientale (SS249) for about 50 km until Cassone, continue other 2 km and reach Val di Sogno; at the supermarket Jolly Discount make a U turn into Via Val di Sogno until street number 16.
For more information about Italian motorways check the websites: www.autobrennero.it or www.autostrade.it
 

By plane:
land in one of the following Northern Italy's airports: Verona-Villafranca Valerio Catullo (about 62 km far), Bergamo-Orio al Serio (about 140 km far), Brescia-Montichiari (about 90 km far), Milan Linate (about 172 km far), Milan Malpensa (about 224 km far), Treviso-Sant'Angelo (about 200 km far), Venice-Marco Polo (about 183 km far).
Transfer to the hotel are available via taxi, shuttle bus or train to Verona or to Peschiera del Garda. From there take either a taxi (easy but expensive) or the public bus and get off at Val di Sogno stop, about 300 meters from the hotel entrance.
 

By train:
from North - stopping at the railway station of Rovereto.
from South-East-West - stopping at the railway station of Peschiera del Garda or Verona-Porta Nuova.
Transfer to the hotel are available via taxi, shuttle bus or public bus.
For more information about Italian trains check the website: www.trenitalia.com
 

By bus:
take line 483 or 483 of ATV Verona public transportation in direction of Malcesine.
The nearest stop to the hotel is at Val di Sogno - Red Cross , about 300 meters from the hotel entrance.
r more information about public transportation check the website site: www.atv.verona.it
 

By ferry boat:
to Malcesine town centre.
Transfer to the hotel are available via taxi or bus (from Malcesine centre to Val di Sogno stop, then walk up to the hotel entrance about 300 meters far).
For more information about ferries and boats check the website of Navigarda: www.navigazionelaghi.it

Do you provide transfer from airport?

  YES - The hotel Val di Sogno do organize transfer service from the main airports by private taxi or shuttle bus. The shuttle bus (to be confirmed yearly every March as organized by the Hotel Association) is available only for the airports of Verona and Bergamo. It leaves you at the bus stop of Val di Sogno on the main road, about 300 meters far from hotel entrance.
Private taxi transfer can be arranged for other departure points (and also for Verona and Bergamo airport).
As Malcesine is a little town with few taxis and transfer agencies this service has to be booked at least 5 working days prior to arrival/departure.

And from railway station?

  YES - The hotel Val di Sogno do organize transfer service from the train stations of Rovereto, Peschiera del Garda and Verona Porta Nuova. It leaves you at the bus stop of Val di Sogno on the main road, about 300 meters far from hotel entrance.
Private taxi transfer can also be arranged. As Malcesine is a little town with few taxis and transfer agencies this service has to be booked at least 5 working days prior to arrival/departure.

Is it quiet?

  YES - The hotel Val di Sogno is situated in Val di Sogno, away from the town centre. The building is on the lake shore, not on the main road.

How far is the town centre?

   The hotel Val di Sogno is situated 2 km south from the historical town centre of Malcesine, reachable with a lovely walk along the lake. The promenade - approximately 20-25 minutes walking time - starts from Val di Sogno passing Lido Sopri and going ahead on the path until Via Roma and is illuminated during dark hours.
There is also the Tourist Minibus provided by the Township of Malcesine running daily from 8 am until 11 pm.
You can also use the public bus (daily running line 484 and 483 - bus stop of Val di Sogno - Red Cross, about 300 meters far from hotel) or your own or rented car (5 minutes driving approximately, depending on traffic).
There are 3 parking areas upon payment available in Malcesine.

How far is the hotel from...

TRENTO? 63 km
ROVERETO? 37 km
RIVA DEL GARDA? 20 km
GARDA? 25 km
GARDALAND? 42 km
SIRMIONE? 65 km
PESCHIERA? 44 km
VERONA? 62 km
MANTOVA? 84 km
TREVISO? 192 km
VENEZIA? 177 km
DESENZANO? 68 km
BRESCIA? 97 km
BERGAMO? 140 km
MILANO? 183 km
MONTE BALDO - CABLE CAR? 2,7 km
CASTLE OF MALCESINE? 2,6 km
HARBOUR OF MALCESINE? 2,4 km

How far is the beach? Is it private?

   The hotel Val di Sogno is situated directly on the lake shore.
No roads in between, just a few steps adjoining the terrace and hotel outdoor area and you are already at the beach. It is not sandy, but pebbly. In the Township of Malcesine beaches are public property so no private beach at disposal. We do have instead a private garden, with selected area for sun chairs and parasols (not transportable to the beach).

Is there Wi-Fi?

  YES - The hotel Val di Sogno has free WI-FI available in every room and in the hotel common areas.
To access you need to log on with password available at reception after check in.
The network unfortunately is slow, but usable. The service is of course free.

Do you accept pets?

  NO - At hotel Val di Sogno no dogs, pets or animals in general are allowed.

Is there lake view?

  YES - At hotel Val di Sogno all rooms are positioned towards the lake and have balcony to enjoy amazing Lake Garda. Depending on room category you can have front lake view or partial lake view.
However all balconies have lake view. There are no rooms overlooking the street. For details see the page of our web site http://www.hotelvaldisogno.com/rooms-suite

Is there parking place?

  YES - At hotel Val di Sogno there is one free parking place per room available, located in the parking area within the structure. There is also a garage with 10 parking spaces (not bookable). Inside the garage you can put your sport equipment such as mountain bikes, surf boards etc. in a reserved storage box.

Is there a restaurant?

  YES - At hotel Val di Sogno there is the à la Carte Restaurant Dolciacque.
Already renewed in 2016 with a fresh and modern menu for lunch service, from 2017 it is available also in the evenings and open to public. Reservation is recommended for the evenings.
Opening times: from 12.30 until 2 pm and from 7 pm until 9.30 pm (last order taken at 9.00 pm).
For more information check the specific website www.dolciaque.com

Is there a bar?

  YES - At hotel Val di Sogno there is a bar open from 10 am until 11 pm (no drinks will be served later due to law restrictions). In low season it might close already at 10.30 pm.
Non-residents are welcome until 6 pm, after it becomes exclusively for hotel & restaurant's guests.

Is there a wellness area?

  YES - At hotel Val di Sogno there is an exclusive wellness area called Il Piccolo Sogno .
It is only for hotel guests and has Finnish sauna, Turkish steam bath, water paradise also called emotional shower path (with different flavours and colours), ice fall (0° C) to be used for cool off at will, cold stream which is the bucket of ice cold water (three seconds of pure emotion and chill) and a temperate relaxing area with comfortable chaise-longues and striking wall of Pakistani salt (35° C) to maintain a pleasantly warm temperature helpful to regenerate the body, regain the inner balance and rest the mind.
To keep a peaceful atmosphere entry is limited so only upon reservation and payment: 18.-Euro per person/adult for a three hour entrance or with Spa System Bag 26.-Euro always per person/adult for three hours.
Bathrobes and slippers are provided.
Opening hours: from 12.30 pm to 7 pm and possibility of private Spa from 8.30 pm at midnight (this with and extra charge starting from 70.-Euro).

Do you have massage or body treatments?

  NO - At hotel Val di Sogno these services are currently not available.

Is there a swimming pool?

  YES - At hotel Val di Sogno there is an outdoor heated swimming pool.
Measures: height/depth 130 cm, width 7 m, length 12 m.
There is also a separated children's areas: height/depth 50 cm, width 2.5 m, length 4 m.
Plus a Jacuzzi beside the swimming pool usable by token. The service is free, of course, and we provide towels.
The pool is heated in the cooler months (up to 24-26° C) therefore covered to maintain the temperature.
In low season is open from 10 am to 6.30 pm, while on average/high season opening time is from 8 am to 7 pm.
We have no indoor pool.

Is there an elevator?

  YES - At hotel Val di Sogno there are two elevators; one is big enough for wheel-chairs or buggies.

Is there air-conditioning?

  YES - At hotel Val di Sogno all rooms have air conditioning.
The unit is controlled by a general system and regulated on health standards in force to our eco-friendly protocol. Customers can still choose the temperature from a range of preset values.
Colder periods (March, April, October) the unit also serves as heating (hot air). The service is free, of course.

What time is check in?

   At hotel Val di Sogno all rooms are at disposal from 3 pm the day of arrival.

What if I arrive earlier?

   No problem! You can arrive earlier.
In case the room is already ready, you will check in immediately, also before 15.00. Otherwise you can leave your luggage, do the formalities required and use the common areas of the hotel while waiting for the room to be prepared.

What if I arrive late?

   No problem! You can arrive also in the evening or night hours.
Rooms are officially guaranteed until 6 pm but front office is open until 10 pm and afterwards there is the night porter. Just leave the documents required for the formalities and you get the card access to the room.
The gates of the hotel usually close around midnight, but both road entrance and pedestrian entrance have a bell to advise the night porter.
If you plan to arrive after 6 pm communication is appreciated by calling front office at +39 045 740 0108

What time is check out?

   At hotel Val di Sogno check out has to be made by 11 am of departure day.
Front office is open from 7.30 am. Should you leave earlier, please make arrangement with front office the day before to settle the bill and organise departure with the night porter.

Can I pay with credit card?

  YES - At hotel Val di Sogno we do accept payments with Visa and MasterCard, but not other cards.
We also accept Euros in cash (within the limits laid down by Italian law-currently up to 2,999.-Euro) and debit cards. We do not accept cheques or foreign currency.

When do I have to leave the room?

   At hotel Val di Sogno you are requested to leave rooms by 11 am on departing day.
This to prepare the room for the next coming guests.

Can I have a late check out?

  NO - At hotel Val di Sogno usually it is not possible.
However late check-out can be requested once in hotel. We cannot guaranteed it, but due to availability we can verify and with an extra charge (minimum 50.- Euros) maybe also realize it.

Is it allowed to smoke?

  NO - At hotel Val di Sogno all rooms are strictly non-smoking.
Therefore you are kindly asked not to smoke in the room, hallways and public areas as per Italian law regulations.
Smokers can enjoy the balcony (every room has one) and open areas (covered entrance, terrace, garden) for a cigarette or cigar.

Which room do you recommend?

   There are 9 different room types, each with pros or cons depending on your own taste and needs.
We have one Suite Bellavista, the Junior Suite Panorama (mansard room with particular floor-high bed) and the Junior Suite Romantica (mansard room with particular living corner) all situated on the third-top floor, ideal for couples, not for families.
Then there are the Splendid Plus rooms (located third-top floor with extra large balcony), the Splendid Front Lake rooms (positioned on ground floor with direct lake view and private balcony/terrace), the Splendid rooms (on first or second floor depending on availability), the in March 2018 new-styled Elegance Design rooms (on the second floor), the Elegance Front Lake rooms (on first floor), the Elegance also known as Superior rooms (on first or second floor depending on availability) and finally the Comfort rooms (on first or second floor depending on availability; one available also on ground floor). All rooms have balcony with lake view.
We recommend you to read the room description, to look at pictures and technical details of each category on the specific web site pages. Link to: http://www.hotelvaldisogno.com/rooms-suite
It will surely help you to make the right decision.

Which facilities are there in the room?

   Every room has a private bathroom (shower, wash basin, bidet and toilet - bath tub available only in two rooms category Elegance Superior and in the Suite Bellavista) with hairdryer, courtesy set (selected shampoo, bath gel, soap), tissue box, make-up mirror, towels for inside use; a bedroom with French beds = two single mattresses 90X200 cm large put together with double sheet and covered with two single duvets.
On request we can prepare the beds with double blanket and double bed sheet or twin beds, except in the Junior Suites and the Elegance Design rooms where the mattress is double, therefore not separable.
Additionally bedside tables with night lamps, wardrobe with safety box, luggage stand, mirror, writing desk with chair, telephone, hotel information folder and map of Malcesine, flat screen TV with satellite, small fridge (no mini-bar), air-conditioning, beach bag with slippers and towels for outside use. On request we provide also bathrobes with a supplement. All rooms have balcony facing the lake with a coffee-table and two chairs.
All rooms have Wi-Fi. It is slow, but works and is free of charge.
For technical details of each category check on the specific web site pages.
Link to: http://www.hotelvaldisogno.com/rooms-suite

Is there lake view?

  YES - At hotel Val di Sogno all rooms are positioned towards the lake and have balcony to enjoy amazing Lake Garda. Depending on room category you can have front lake view or partial lake view.
However all balconies have lake view. There are no rooms overlooking the street.
For details see the specific page of our web site : http://www.hotelvaldisogno.com/rooms-suite

Are there lay chairs and parasols on the balcony?

  NO - Lay-chairs and parasols are not available on the balconies of the rooms Comfort, Elegance Superior, Elegance Front Lake, Elegance Design, Splendid Corner and Splendid.
  YES - Lay-chairs and parasols are available only on the balconies of the rooms Splendid Front Lake, Splendid Plus, Junior Suite Panorama, Junior Suite Romantica and Suite Bellavista.

Is there Wi-Fi in the room?

  YES - The hotel Val di Sogno has free WI-FI available in every room and in the hotel common areas.
To access you need to log on with password available at reception after check in.
The network unfortunately is slow, but usable.

Is there a shower or a bath tub in the bathroom?

   In mostly rooms we have a shower. There is a shower in rooms category Comfort, Elegance Superior, Elegance Front Lake, Elegance Design, Splendid and Splendid Corner, Splendid Front Lake, Splendid Plus, in the Junior Suite Panorama and Junior Suite Romantica. We do have 2 Elegance Superior rooms with bath tub.
Only in the Suite Bellavista you will find both a shower and a bath tub with Jacuzzi.

Do you provide bathrobes?

  NO - Bathrobes are not included in rooms Comfort, Elegance Superior, Elegance Front Lake, Elegance Design, Splendid Corner and Splendid. However they can be requested and available with a supplement of 5.- Euro per piece.
  YES - Only in the Suite Bellavista, the Junior Suite Romantica, the Junior Suite Panorama and rooms category Splendid Plus and Splendid Front Lake this service/accessory is present and already included.
In case you book the Piccolo Sogno Wellness Area a bathrobe, towels and a pair of slippers are provided.

Do you provide a kettle?

  NO - Water kettles are not included in rooms Comfort, Elegance Superior, Elegance Front Lake, Splendid Corner and Splendid. However they can be requested and available with a supplement.
  YES - Only in the Suite Bellavista, the Junior Suite Romantica and Panorama and rooms category Splendid Plus, Splendid Front Lake and Elegance Design this service/accessory is present and already included.

How are the beds?

   Our rooms are all designed for two people and have two sommiers with queen-size mattress (90x200cm) joined by double sheet.
It is therefore possible to have twin beds, just remember to request them at booking time.
We usually prepare the bed (double or twin) with two single duvets (as customary in Alto-Adige, region of origin of our family). On request, we prepare the bed with double sheet and double blanket.
Twin beds are not possible in Junior Suites and Elegance Design rooms, where the mattress is double, therefore not separable.

Do you have single rooms?

  NO - At Hotel Val di Sogno there are no single rooms, only double rooms which we do offer with pleasure for single use with particular rate (to be specified at the time of the request).

What if there are three of us?

  YES - Although our rooms are all designed for two persons, in some you can stay in three.
Regardless whether the third person is an adult, a child or a newborn, he/she sleeps in the same bed with parents, using or not a cot or sofa bed (present only in some rooms) or an extra bed, there will still be a supplement. Therefore at enquiry or booking time, please communicated exactly the total number of people (children and babies included) for the formulation of the correct accommodation offer and rate and to avoid unpleasant discussions at check-in.
The Suite Bellavista and the Junior Suites are for maximum 2 persons occupancy only.

Can we stay in four in one room?

  NO - At Hotel Val di Sogno the maximum occupancy in one room is of three persons regardless whether the third person is an adult, a child or a newborn. And this is only possible in some rooms, not in all.
There are no rooms for four people all together, even if you sleep in three in the double bed and add an extra bed or use the sofa-bed or a cot or your own stroller, this is not permitted.
Four people together in one room is not allowed by us. We are pleased to accommodate parties or family of more persons , but you need to divide people into two or more rooms (for example one adult and one child per room, if the kids are too small for sleeping alone). For families with young children we recommend the Elegance Superior and the Comfort category rooms, where there is the possibility of connection thanks to a single common entry. Therefore at enquiry or booking time, please communicated exactly the total number of people (children and babies included) for the formulation of the correct accommodation offer and rate and to avoid unpleasant discussions at check-in.

Are you equipped for children?

  NO - At hotel Val di Sogno children are welcome, although the hotel has a different target; we are mostly adults/couples oriented. The rooms are all twin or double bedded. In some rooms you can stay in three, but not more. We have cots and we use the sofa available in some rooms as extra bed.
We do not have babysitting service, mini club or children's menu at the restaurant.

How is breakfast?

   At hotel Val di Sogno breakfast is complimentary. It is of continental type and in buffet form.
To wake you up start with an American coffee, a strong Italian espresso, a more traditional cappuccino or latte macchiato, hot or cold milk (whole, low-fat, soy), hot chocolate, a lighter tea and infusion of various tastes... have a more healthy fruit juices, natural or sparkling water or why not start a good day and toast with a glass of Prosecco (Italian sparkling wine). Of course there is some food, too: different types of bread (gluten free buns or sliced bread to be toasted at will), croissants, pastries, butter, a variety of jams, honey, Nutella...; cold cuts (ham, salami and cheese), fresh fruits and vegetables, cereals of various kinds, natural and fruit yoghurt, boiled or scrambled eggs with bacon and much more...
Opening hours: from 07 am to 11 am. We do not anticipate the opening time in case of early departure nor provide take-away breakfast or packet lunch.

Can I have breakfast outside/on the terrace?

  YES - Although breakfast is prepared inside for set-up and health-care rules, weather permitting you can enjoy a full part of the terrace for your breakfast with lake view included!

Do you offer half board? Or full board?

  NO - Since 2017 the Hotel Val di Sogno offers only bed and breakfast (accommodation with complimentary breakfast buffet).
However you can have lunch and/or dinner in the hotel, thanks to the à la Carte Restaurant DOLCIAQUE.
Already renewed in 2016 with a fresh and modern menu for lunch service, from 2017 it is available also in the evenings and open to public. Reservation is recommended for the evenings.
Opening times: from 12.30 until 2 pm and from 7 pm until 9.30 pm (last order taken at 9.00 pm).
For more information check the website www.dolciaque.com

What does the hotel offer?

   The hotel Val di Sogno is a comfortable four star hotel - actually since 2015 reported as Superior Category by the Chamber of Commerce of Verona. Modernized in recent years it offers the following services:

OPEN SPACES
quiet position, lake view, beachfront ; just 2 km from the centre of Malcesine
free parking, bike or sports equipment storage in the garage
terrace, large garden with delimited area for sun bed and parasols, heated outdoor pool with Jacuzzi
direct access to the beach, jetty and buoys for hire

ROOMS
non-smoking rooms, free Wi-Fi, balcony with lake view
private bathroom (shower or bath tub), hairdryer, make-up mirror, complimentary toiletries, towels
two queen mattresses beds (90x200cm) joined with a double sheet and covered with two single duvets
on request twin beds or double sheet and double blanket cover
bedside tables with reading lamps, wardrobe, safe, luggage stand, mirror, desk with chair, telephone
flat screen television with pre-set channels in Italian and foreign language, fridge (not-mini bar)
air conditioning, beach bag with towels for outdoor use and slippers
folder with hotel information and map of Malcesine
daily cleaning

WELCOME
welcome drink in the lobby, luggage storage, concierge,
living rooms with magazines and books in Italian and other languages
PC with internet connection, board games
complimentary water bottle in the room

INDOOR FACILITIES
Wi-Fi , lobby, restroom
living room with sofas and chairs with books, magazines, guides and brochures
PC with internet connection for online information about the various attraction of Lake Garda
bar with lake view terrace, breakfast room, à la carte restaurant
wellness area with Finnish sauna, Turkish steam bath, emotional showers path, relax room with salt wall, lockers
gym, billiard room, lifts

GENERAL SERVICES
transfer from and to airports and/or railway station
bicycles rent
concierge desk with information about nearby schools, clubs, associations for sports such as sailing, windsurfing, kite, diving, canoeing, tennis, golf, biking, paragliding, climbing, etc.
cooperation with local agencies to organise guided tours to art cities (e.g. Verona, Mantua, Venice, Florence etc.) and territory (e.g. Lake Garda, Dolomites, wine routes, etc.) information and booking tickets for the opera season at the Arena di Verona, with or without bus transfer information about opening times of museums, the Monte Baldo cable car, boats and buses etc.
booking of newspapers, postcards and/or stamps

GENERAL SERVICES
Italian, English, German

What is there to do on lake Garda?

   The Hotel Val di Sogno is located northeast of Lake Garda the biggest Italian Lake.
It is just 2 km from Malcesine from where you can take the cable car to reach the summit of Mount Baldo.
It is a good starting point for excursions to discover natural and wonderful places, old villages of fishermen, vineyards and olive groves, ancient castles and lovely mansion houses, boat sightseeing, wine tour and cultural visits (Mart, Arena di Verona, city of arts, Sanctuary of the Madonna della Corona, Sanctuary of Montecastello, the Vittoriale mansion house of Gabriele D'Annunzio ...), sport activities like sailing, kite, surf, tennis, golf, paragliding, Nordic Walking, mountain biking and much more!
There is also a lot of fun thanks to the theme parks of Gardaland, Caneva World, Movieland, Jungle Adventure Park and lot of others!
In the town centre of Malcesine do not miss to visit the medieval Castle, the Venetian Captain's Palace and the parish church of San Stefano, take a short break at Cassone visiting the Museum of fishing, look at the Aril the shortest river of Europe and for the most enthusiastic why not a good walk to the Hermitage of San Benigno and Caro!
There is so much to do. Just surf in internet and make yours and real a lot of new experience!

What if I have to change my reservation?

   No problem! Just contact the reservation office and ask for the Duty Manager to find together the best solution. Call +39 045 74 00 108 or writo to Questo indirizzo email è protetto dagli spambots. È necessario abilitare JavaScript per vederlo. also by fax +39 045 74 01 694
From Easter to mid October - opening time of the hotel - business hours are from 8.30 am to 18 pm.
When the hotel is closed, the best way is by email. Reservation Office is still on duty, but occasionally therefore no worry if you do not get an answer as soon as you like.

What if I arrive the day after? Do I have to pay?

  YES - Although you are arriving later than forecasted, the room is prepared and ready for you from arrival date until departure date scheduled on your reservation. Therefore you have to pay for the whole booked stay.

What if I have to leave before? Do I have to pay the whole stay booked?

  YES - Although you are leaving earlier than forecasted, the room is hold for you from arrival until departure date scheduled on your reservation. Therefore you have to pay for the whole booked stay.

What if I have to cancel my reservation? Is there a cancellation fee?

  NO - If the cancellation conditions present in your booking are for free.
  YES - If the cancellation conditions present in your booking state so.
In the ill-fated circumstance you should give up your stay on Lake Garda in the Hotel Val di Sogno, please contact us as soon as possible. T +39 045 74 00 108
From Easter to mid October - opening time of the hotel - business hours are from 8.30 am to 18 pm.
When the hotel is closed, the best way is by email Questo indirizzo email è protetto dagli spambots. È necessario abilitare JavaScript per vederlo.. Reservation Office is still on duty, but occasionally therefore no worry if you do not get an answer as soon as you like.
Next to the reasons which led you to cancel, please be kind enough to consider also our damage and therefore understand the need of a reimbursement.
On each booking there is clearly described the specific cancellation policy which will be applied for that reservation. The terms are many and vary depending on several factors (e.g. period and length of stay, room category, days before arrival, payment system and so on).
In case nothing written is specified (i.e. booking without written confirmation) the general terms are as follows:
- prior notice within 24 hours of booking and with arrival within 72 hours from booking: no charge.
- prior notice after 24 hours of booking and with arrival after 72 hours from booking:
untill 30 days before scheduled arrival: fee of 20% of the total stay for every room booked
between 29 and 20 days prior to arrival: fee of 40% of the total stay for every room booked
between 19 and 10 days before scheduled arrival: fee of 50% of the total stay for every room booked between 9 and 3 days prior to arrival: fee of 70% of the total amount will be charged for each reserved room
in the 48 hours before scheduled arrival: penalty of 90% of the total stay for every room booked
In case of no-show, later arrival or earlier departure the whole amount of stay booked has to be paid for every room.

One evening at dinner... by us!

Hotel Val di Sogno Luxury Dinner

Book now a room at the Hotel Val di Sogno

Via Val di Sogno 16
37018 Malcesine (VR)
info@hotelvaldisogno.com

Tel. +39.045.7400108
Fax +39.045.7401694

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