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FAQ – relative to F&B: Restaurant

Most frequently asked questions to make your journey easier.

Do you offer just bed and breakfast, half board or full board?
Generally we offer half board: breakfast buffet and dinner with a choice of daily different menu (first course, main course with potatoes and vegetables, dessert) and self-service salad bar for starters or side dish.
You can also choose only bed and breakfast accommodation.
The full board service is not offered, but there is the possibility of dining ŕ la carte on the terrace for lunch and have so the three standard meals of the day.

Can I choose to do a few days half board and some others bed and breakfast?
For organizational reasons, we kindly ask you to book only one type of treatment.
Therefore either choose half board (breakfast and dinner) or bed and breakfast; however, you can occasionally slip from one treatment to another.
If you booked half board and one evening you wish to dine outside, we will give you a little reduction on tariffs (excluding high/red season period).
This is possible only after notifying the head waiter of the restaurant (before 11.00 am) or the reception (before 2.00 pm).
In low season (green and brown season) we apply a reduction of 12.- Euro per person per day on the full rack rate.
On average season (blue and orange season) we apply a reduction of 10.- Euro per person per day on full rack rate.
If you have booked only a bed and breakfast and like to dine once or more times in the hotel please notify the reception (before 6.00 pm) and you can have a table reserved and dinner with the daily menu (at a fix price of 24.- Euro per person, excluding drinks) or with the ŕ la carte menu.

What kind of breakfast is served? And at what time?
We serve a good and inviting breakfast buffet: coffee, espresso, cappuccino, hot-milk, chocolate, tea and various herbal teas, fruit juice, sparkling or still water. Different types of bread (rolls or sliced bread for toasting at your pleasure), croissants, butter, jams of various kinds (including diet ones), chocolate-butter and honey. Meats and cheeses cuts, fresh fruits and vegetables, grains of various kinds, yogurt, boiled eggs, scrambled eggs with bacon are at disposal as well.
Breakfast is served from 08.00 to 10.00 am.
Upon request we also service the early-breakfast and room-service breakfast (with a small surcharge).

Can we have breakfast outside on the terrace?
The breakfast is served in the restaurant room for organizational reasons and space, but in the warmer months you can take advantage of part of the terrace adjoining the restaurant.
You can always ask a room-service breakfast in your room (with an extra charge) which you can have on your balcony.

What kind of dinner is served? At what time is dinner?
Half Board dinner is composed of a first course (choice of a juice, a soup or among two other pasta dishes) and a main course (choice of one dish among fish, meat or a third option) with side dishes (potatoes and vegetables) and dessert (ice cream, fruit salad fresh fruit, something sweet or a taste of different cheese with biscuits).
We also have a corner buffet with salads and condiments as starter or extra side dish.
Dinner is served from 7.30 pm with the request to submit before 8.30 pm.
For an example of half-board menu
links Hotel-Food and Beverage-Half board Basis.

Do you have a menu with dishes without gluten?
No, we do not have a specific menu, but we can offer gluten-free pasta and rice, dishes prepared accordingly to prevent this protein complex.
For organizational reasons, please inform us in time, maybe suggesting us what you can or are used to eat.

Do you have a vegetarian menu?
No, we do not have a specific vegetarian menu, but we can prepare dishes without meat, fish or eggs.
For organizational reasons, please inform us in time maybe suggesting us what you can or are used to eat.

Do you have a menu for children?
No, we don’t have a special menu for children, but our kitchen is always ready to prepare a plate of pasta with cheese, tomato or meat sauce, noodles in broth or breaded escalope with fried potatoes ... foods that children generally like.

Can I prepare the meals for my infants in the hotel?
We're not used to preparing special dishes for children.
But at appropriate times we can reheat prepared foods, milk and more.

Can I switch the dinner of the half board with lunch?
No, for organizational reasons, this is not possible.
We always try to use as much fresh products as possible for our dishes, so the dinner menu cannot be ready at lunch time.

Can I invite friends for lunch or dinner?
Certainly, you can invite friends, relatives or family to share one or more meals with you.
For organizational reasons, please inform us in time.

Do you have a restaurant with a menu ŕ la carte inside the hotel?
Is it also accessible to non-residents?

Yes, our restaurant "Il Capriccio" offers an ŕ la carte menu (available for both lunch and dinner) and a daily menu (available only in the evening) and also accepts guests not staying at the hotel.
We offer delicious appetizers, tasty first courses, meat or seafood, salads, side dishes and desserts.
The restaurant is open for lunch from 12.15 until 2.00 pm (last orders) and for dinner from 7.30 to 8.30 pm (last order).
Bed and Breakfast guests can also eat at the hotel if they wish.
Guests booking half board can also add lunch to the meals already included in their stay. They can also choose a dish from the ŕ la carte menu for dinner, paying an additional sum.
For a half-board menu example
links Hotel-Food and Beverage-Half board Basis.

Can we eat outdoors or on the terrace?
Yes, we usually serve lunch on the terrace adjacent to the restaurant.
Of course the dining room is available in cool and dull days.
In the evening, for space and comfort reasons, it is better to dine inside the restaurant area which is air conditioned (heated during cooler weather and cooled during warmer periods).

Is there a bar inside the hotel? Is it also opened to non-residents?
Yes, there is a central bar within the hotel also available to hotel non-residents. It is open from 10.00 am to midnight.
It offers coffees, teas, soft drinks, ice cream, cakes, snacks (sandwiches, toast, pizza), cocktails and aperitifs, liqueurs and digestives, etc.
After midnight you can still have soft drinks if you wish.

What is customary for tipping the dining room or the kitchen?
Tips are welcomed, but not an obligation; it is usually just a "thank you" for good service.
The easiest way is to leave a tip at the reception when paying the final bill.
Some people prefer rewarding only part of the service and are free to do so.
For the dining room and bar, there is an appropriate piggy bank in the area, for the kitchen you can leave your tip at the desk specifying the recipients; you can also "reward" one person in particular by giving what you desire directly to the person.
 
 
     
 


Registered office and place of document’s conservation:
Hotel Val di Sogno - Via Val di Sogno, 16 - 37018 Malcesine (Verona) Lake Garda - Italy Tel. +39 045 7400108 fax +39 045 7401694 - info@hotelvaldisogno.com
P.iva 01808140238 - R.I. 21173 Verona
last up-date: 17/01/2012